POLICIES

 

Our staff is dedicated to providing you with the a enjoyable experience. Please keep a few things in mind for your visit.

We believe that each guest should be satisfied with their haircut and/or color service. If for any reason a guest is dissatisfied, we will gladly make adjustments to their haircut and/or color within 10 days of the original appointment date at no additional charge.

 

We know all time is valuable, for that reason we ask you arrive on time for your appointment. For clients arriving over 15 minutes late, you may have to be rescheduled in order to respect the schedule of other guests. All of our appointments are confirmed via telephone and/or text message or email & can be cancelled or rescheduled 24 hours in advance. If a continuation of cancelled appointments is not within the 24 hours before appointment time you will be asked to no longer pre-book appointments. you will only be allowed to book same day services. We will remind each guest to book the future appointments in advance to ensure you receive the days and times that would work best for you and your schedule.

 

Stylists need room to move around their stations freely, we ask only those receiving service be in the styling area. We do not provide child care,  we ask you to book your appointments when child care can be arranged outside of the salon.  Thank you for your understanding.

 

We accept cash, all major credit cards and personal checks as forms of payment for services. We can NOT put a tip of any kind on a credit card and/or gift card. If you have any questions, please do not hesitate to contact us, we are here for you!